Image One USA

BUSINESS FEATURES DESCRIPTION: Image One® is a full-service commercial janitorial franchise. Our services include daily to weekly janitorial service, as well as add on services such as hard surface floor care, carpet cleaning, post construction cleaning, and limited window washing. Our culture and core values are based in a foundation of customer service, from a corporate level directed toward our franchisees, and from the franchise level directed toward the customers that they service. Our franchisees and their customers have complimented us for our treating our them like family and delivering customer service, far above that of our competitors. Our industry is highly recession resistant. Image One has a low cost of entry, it is a scalable business and services clients that have a recurring need for service. Most franchisees operate out of their homes. But as they grow they may choose to operate in a small industrial office space. Image One provides full initial training and unparalleled support and technology. HISTORY OF IMAGE ONE: Image One Facility Solutions was launched in 2010 at the conclusion of a 10 year master franchise agreement that the founders, Tim Conn and Mike Schuchman had with a national janitorial franchise. Jumping into an already congested franchise field wasn’t an easy decision, but Tim & Mike knew that there was a better way to bring the janitorial franchise to the marketplace. Tim often says that the traditional janitorial franchise model is broken. When you search the internet for problems within the janitorial franchise industry, it isn’t hard to find the reasons why he believes this to be the case. Tim & Mike believed that the janitorial franchise should be more similar to other franchise systems. Teaching the franchisees how to market and sell their services, and teach them how to operate a real business, not simply buy a job! Tim was well equipped to do this because his roots in the janitorial industry go back to 1985 when he started his first company at the age of 14 years old. Now, with nearly 35 years of experience in the janitorial industry, Tim focuses on how to make the Image One franchisees stand out in the cleaning industry. THE BUSINESS MODEL: Image One franchisees typically run their business from home, wearing several different hats while they are getting the business up and running. They are trained in every aspect of the business from sales and marketing to operations and cleaning. While the ultimate goal for each franchisee is different, we understand that most are not interested in being frontline cleaners in their business. Most Image One Affiliate Franchise owners are focused on sales and marketing, to grow their business, or operations which focuses on client retention through inspections and general customer service. Corporate will assist franchise owners with internet lead development through SEO & social media, we well as telemarketing, and even onsite cold calling with the franchisee. This support helps to provide a quicker ramp-up and scaling of the business. The business is strictly B2B, dealing only with a commercial clientele. THE IMAGE ONE CULTURE: As impressive as the business opportunity is, the leadership and culture are equally notable. Image One franchisees are surrounded by a network of successful people who are highly engaged with one another and are revolutionizing the industry. Image One has a stellar reputation among both franchisees and the clients that they service. The business has been built on solid core values and a mission to support the franchise owners like no other opportunity will.