For over 15 years, Window Hero has specialized in delivering professional exterior window cleaning, power washing, gutter cleaning, and gutter guard installation services with exceptional customer service. We have fine-tuned a solution-based cleaning process that gently and safely transforms outdoor areas using the correct pressure and the proper equipment to ensure our customers’ homes are meticulously cleaned with no risk of damage to their property. Our customers are high-end residential or commercial property owners who take pride in maintaining their spaces and they trust us to help keep their property looking its best!
Our commitment to customer service begins with the first interaction where we prioritize gaining a full understanding of each customers’ specific needs and unique building features before we ever begin a cleaning or installation process. Then, we get a chance to impress with our proven safe, effective cleaning processes. From our commercial -grade cleaning equipment to employing technicians that are fully trained and fully insured to offering a 100% Satisfaction Guarantee on our work, every job and interaction should del ight our customers.
Throughout our years of experience, we have learned that keeping customers at the center of everything we do not only makes for happy customers but also makes for happy Owners who enjoy repeat business. To support our Owners in delivering an exceptional customer experience, we have a customer support team in place at a centralized call center that handles scheduling, customer questions, and lead generation. That frees up our Owners to focus on doing great work onsite and growing their business.
Window Hero is a part of a newly launched platform company, Homefront brands - a catalyst of enterprise growth for emerging or established franchised brands in the property services businesses, owned by Dudan Group.
Our Core Values:
Window Hero was built on a foundation of customer service and our Core Values reflect that. To be successful, each Franchise Owner should embrace and embody our C.A.R.E.S. approach:
Community: Positive, powerful and productive relationships
Authenticity: Live our values proudly
Resilience: Disciplined but adaptable and agile
Excellence: Results-focused systems and business model
Service: Supportive and empowering with a servant’s heart
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